Case Study - Improving the Process from Beginning to End
A manufacturer of keys, fasteners, and signs, was moving production from Arizona to Ohio. They needed a supplier who would stock the tape used to mount their keys to packaging in a temperature controlled environment and deliver weekly. There were quality issues with the previous provider - splices were not working, roll tolerance standards were not met, and they we're being charged for more parts per roll than they were receiving.
The Budnick Solution
The end user's integrated supplier wanted a local supplier who could solve their issues and came to Budnick. Budnick worked with a vendor to negotiate competitive pricing. Next, the splicing issue was addressed by switching to a double coated splicing tape. Roll width tolerance was changed from +/- 1/32 to +0-.10. The master roll only allowed for 6,750 parts. The customer was charged for 6,750 parts, not the 7,000 they had been charged for by their previous supplier.
Customer satisfaction is our top priority at Budnick Converting. When you contact us with a tape or foam need, or an application dilemma, we will spring into action to help solve your immediate requirement or turn your idea into a solution. From our dedicated account managers and knowledgeable business development specialists to our unmatched converting capabilities and our ISO 9001:2008 quality systems, you can be assured you will be taken care of from the first call through order shipment and beyond.